FAQ

How much data does streaming video use?
Here's how the streams break down on average for the viewer. Low quality video is very low-quality.  240p or 320p. Low-quality settings will use ab...
Sun, 24 Mar, 2019 at 6:46 PM
My login isn't working
If you are having trouble logging into a congregation it could be that the password entered is incorrect.  Please check with an elder at the kingdom hall to...
Sat, 13 Apr, 2019 at 9:16 PM
Getting the attendance count using mobile apps
You can get the attendance count using the Android or iOS apps on a mobile device.  First, you must be setup as having the role of either an Administrator o...
Sun, 21 Jul, 2019 at 2:50 PM
Installing Live KH app on Roku
Adding the Live KH channel from your Roku device  Go to the Home menu by pressing the Home button on the remote.  In the left sidebar, scroll down and se...
Sun, 28 Jul, 2019 at 1:09 PM
Update your billing credit card
To update your card on file: Login to your account at www.livekingdomhall.com Select Order Summary Update your credit card
Tue, 30 Jul, 2019 at 6:19 PM
Requiring Registration
Requiring registration will force users to be logged in before they can access your congregation.  When someone is logged in  as a user and then logs into t...
Sat, 21 Mar, 2020 at 5:20 PM
Cant Login
If your email or password are not working you can reset them Select "forgot Password" in the login popup Enter your email and click reset Pa...
Mon, 16 Mar, 2020 at 4:52 PM
Cancel Service
We realize there are many streaming services to choose from.  Why stay with Live KH? We work hard to keep the streaming service simple - both for the vide...
Fri, 22 May, 2020 at 6:46 PM
Changing Meeting times
To change your meeting times: 1: Login as an administrator at www.livekingdomhall.com 2: Select My Congregations and then details of the congregatio...
Sun, 5 Jan, 2020 at 1:02 PM
Sharing or separating video streams
If you have more than one congregation with video service you can separate them or link them together.  1) login at www.livekingdomhall.com as an admin ...
Fri, 20 Mar, 2020 at 11:35 PM