FAQ

Does this system allow commenting?
No, we provide a one way stream.  Some congregations have found it effective to allow the friends to email / text comments to the conductor or another atten...
Sat, 21 Mar, 2020 at 5:15 PM
Does each congregation need their own account?
Congregations can subscribe separately or can create one order that holds multiple subscriptions.  The cost is on a per congregation basis and can be found ...
Sun, 20 Jan, 2019 at 7:31 PM
How to change to ACH direct bank payments
Instructions to change to ACH direct payments (for USA congregations only): 1. Log in http://www.livekingdomhall.com?user=login 2. Navigate to www.livekin...
Mon, 6 Aug, 2018 at 4:05 PM
Why didn't the audio record?
There may be a few reasons why there is no audio recording: The audio streaming was not active at the posted start time of the meeting. The posted start ...
Sat, 9 Feb, 2019 at 5:16 PM
How do I get started?
Please go to www.livekingdomhall.com/signup and select the free trial.  You will be sent the instructions and a video tutorial.
Sun, 12 Aug, 2018 at 4:48 PM
Our congregation is merging, moving or reconfiguring
Are your congregations merging, moving, and/or changing names?   1. Find out what the new arrangement will be at your Kingdom Hall. (Which congregations...
Thu, 1 Nov, 2018 at 11:06 PM
What is the difference between a primary and a secondary admin role?
Both primary and secondary admin roles are the same except that the primary admin may invite other administrators. The secondary admin cannot invite another...
Thu, 1 Nov, 2018 at 12:44 AM
How to combine subscriptions for one payment
Over a period of time you may have created more than one subscription for one or more congregations.  These subscriptions might be paid from the same paymen...
Fri, 18 Jan, 2019 at 5:39 PM
What equipment do you recommend for streaming video?
There are many great camera's and encoders.  We recommend the following professional camera and equipment that can be found at B&H Photo with Branc...
Thu, 30 May, 2019 at 1:17 AM
How can I delete a congregation?
If you need to delete a congregation, please open a support ticket and we will take care of the rest.
Sat, 19 Jan, 2019 at 2:18 PM