The congregation listing may change to an unpublished or review pending state and no longer be visible. When a congregation goes to an unpublished state an email is sent to our team for review. Normally this will take only a few moments but could last several hours depending on the timezone. The following changes will trigger an unpublished or review pending status:
- The congregation name is changed.
- The congregation picture is changed.
- The congregation just established service.
It is best not to make congregation name or photo changes shortly before or during a meeting. If your congregation is unpublished and it is urgent, please raise a ticket.