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Error code 224003

Recently I’m having difficulty connecting to the stream for my congregation. The ‘audio’ works well put when I switch to ‘video’ it tells me “this video file cannot be played. (Error code: 224003).” My tablet phone and desktop give the same message. Thanks for your help.
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It could be that your router / access point has some kind of filter.  Try using a different connection or cellular.  If it works there, then the issue is related to your network.

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