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Live Roku App

The Roku app is now fully functional and is live in the Roku channels. To access it search for "live kh" in the Roku channels. The new channel is no longer limited to HD video.  It streams audio from congregations that stream a separate audio source.  It will also display and allow listening of audio recordings from the meeting.  The count of viewers using the ROKU app is also now integrated within the congregation count report that is automatically sent to the attendants via email and may be viewed online by the administrator.



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Thanks!
The new ROKU app arrangement works very well. Thank you very much for all your work. At this time the viewer attendance count seems to be part of the total IP count, but without viewer email and name identification. Is there a way we can add these? Your support service and attention to detail has always been excellent. Thank you again. Will the possibility of video recording be available in the future?

If you check "Yes" to "Require authentication" in the congregation profile, then anyone that clicks on the link of your congregation will need to have created a username/password on the site.  Then then the user details will show in the count report if they log into the website/mobile apps/Roku.

Hello Brothers:


Is there a chance that besides the Roku App you will develop one for AppleTV?


Thanks...


Edward Walsh

Is there a version difference between Roku Devices?  I have friends at home that can connect, but one sister, and I've been to her house multiple times to verify, but she can not connect no matter what.  She consistently gets the "Error occurred while playing video" error. 

I've already made sure that the Push to Roku option is available, and I've tested that while others are on and can view from home just fine, she gets this error no matter what.  The only thing that I've found is that she has a Roku TV while the ones that I know work fine have the Roku Stick or box. 

Thanks

-Eric

 

Wow, awesome! Good to know! I'll let the friends in our hall know
Just want to clarify- Does the Roku and Apple TV app’s live stream video? Or do they only live stream audio? Live streaming the audio works great! I’ve tried to select the live stream video and have been unsuccessful on Roku with different households.
Hi Christopher,
I'm not currently using the App, moved to a different Hall, but when we set it up we had a similar issue.

With our issue what we found that it was with older smart TV's that had Roku built and that's what wouldn't work with the App.  We had one sister whose house I went to multiple times to try and set it up and everything worked fine until we started trying to live stream, then it gave an error and quit.  But at my house with a newer Roku Stick it worked fine.

But once we replaced her Smart TV (her family were the ones who did it) she was able to watch the meeting live.  I'm not sure if that's an option for you, but we couldn't find a way to upgrade the Roku or check version, but we do know that the TV was one of the first that had the Roku app built in.

Hopefully this helps 
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