Android app issue : Live Kingdom Hall

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Support Team

started a topic about 2 years ago

Some users have reported the error "Unable to get proper response from the server." If you are getting this error, please make sure that you have updated to the most current version 1.1.

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Seneca KingdomHall

said about 2 years ago

We are not seeing the version 1.1 in GOOGLE PLAY store. We see ver. 1.0 Is it someplace else?

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Corey Couto

said about 2 years ago

Same here! Special talk today! I'm going to be hunted by some of our older sisters if it doesn't work

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Jose Figueiredo

said about 2 years ago

I have uninstalled and reinstalled the app...I am still getting the same error reported

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Jose Figueiredo

said about 2 years ago

Google play only has version 1.0 Where is version 1.1?

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Support Team

said about 2 years ago

The app should now be in the store. The previous app will no longer function.

Some have reported that uninstalling and then installing the newest version fixes a crash issue.

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Cody Duran

said over 1 year ago

Many in my congregation have reported to me that the app for Android keeps crashing. When they click on the congregation image, instead of going to the page to put in the code, the app closes down. This also happens when they click on the login tab. The app has been uninstalled and reinstalled. Anyone have a suggestion to fix this issue? Happens on new and old devices.

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