FAQ

How to change to ACH direct bank payments
Instructions to change to ACH direct payments (for USA congregations only): 1. Log in http://www.livekingdomhall.com?user=login 2. Navigate to www.livekin...
Mon, 6 Aug, 2018 at 4:05 PM
Does each congregation need their own account?
Congregations can subscribe separately or can create one order that holds multiple subscriptions.  The cost is on a per congregation basis and can be found ...
Sun, 20 Jan, 2019 at 7:31 PM
Why didn't the audio recording?
There may be a few reasons why there is no audio recording: The audio streaming was not active at the posted start time of the meeting. The posted start ...
Sun, 20 Jan, 2019 at 8:03 PM
How do I get started?
Please go to www.livekingdomhall.com/signup and select the free trial.  You will be sent the instructions and a video tutorial.
Sun, 12 Aug, 2018 at 4:48 PM
Our congregation is merging, moving or reconfiguring
Are your congregations merging, moving, and/or changing names?   1. Find out what the new arrangement will be at your Kingdom Hall. (Which congregations...
Thu, 1 Nov, 2018 at 11:06 PM
What is the difference between a primary and a secondary admin role?
Both primary and secondary admin roles are the same except that the primary admin may invite other administrators. The secondary admin cannot invite another...
Thu, 1 Nov, 2018 at 12:44 AM
How to combine subscriptions for one payment
Over a period of time you may have created more than one subscription for one or more congregations.  These subscriptions might be paid from the same paymen...
Fri, 18 Jan, 2019 at 5:39 PM
What equipment do you recommend for streaming video?
There are many great camera's and encoders.  We recommend the following professional camera and equipment that can be found at B&H Photo: PTZOptics...
Fri, 18 Jan, 2019 at 6:55 PM
How can I delete a congregation?
If you need to delete a congregation, please open a support ticket and we will take care of the rest.
Sat, 19 Jan, 2019 at 2:18 PM
Can we use a network or ip camera for live streaming
Several have reported good success using an IP camera for live broadcast.  However it also brings with it some challenges as the audio has to be synced to t...
Sat, 19 Jan, 2019 at 2:58 PM